AgOilPress Support

Customer Support Forum

Need help with any of our equipment? Click here to access our online support forum and knowledge base. Note: This section is only for existing customers, and you will need to register to be able to access it. Once you register, we will manually review your information to make sure it matches what's in our system. Please allow one business day for activation.

 

Frequently Asked Questions:

SHIPPING:

How much does it cost to ship internationally?

Does the product qualify for NAFTA preference?

Is your product subject to any type of export controls?

How much is domestic shipping (USA)?

Can i pick the equipment up from your shop to save on shipping?

 

THE OIL PRESS:

What can your oil press extract oil from?

How much oil can your oil press extract out of most crops?

What Temperature does your Oil Press run at?

What is a "VFD" and why do I need it

What is the difference between "VFD1" and "VFD2"?

When I run my commodity through the press, is what comes out food grade quality?

Do I need to roast or soak my commodity before putting it through your press?

Is it neccesary to let your oil stand after pressing, to seperate the water from the oil?

How often will I need to clean the oil press?

 

MISCELLANEOUS:

How do I purchase parts for your equipment?

Do you warrenty your equipment?
Do you have a distributor in my area?

How much does it cost to ship internationally?

Due to the overwhelmingly high amount of taxes, laws and forms every country has in order to import our equipment, we require of our customers to arrange shipping of our equipment after purchase. The specifications of our equipment needed for shipping are found below. Provide this information to your shipper for a quote. We will package your order for international shipping in a certified crate for $200 for each piece of equipment.

 

After purchase, we will notify you when your order is ready to be picked up. You then give the specifications of the crated equipment to your local shipping provider and instruct them to pick it up at the address below. If needed, we will ship our equipment to any US Port for our domestic shipping price of $300 for each piece of equipment. Coordinate the details of the shipment with your local shipping company.

 

Address:

AgOilPress

3839 W. Folsom Street

Eau Claire, Wisconsin 54703

USA

 

Oil Press:

Weight: 230 lbs (104 Kg)

Dimensions: 36" x 36" x 36" (910mm x 910mm x 910mm)

Harmonized Tariff Schedule (HTS) number 8479.20.00

 

Centrifuge Oil Cleaner:

Weight: 110 lbs (50 Kg)

Dimensions: 24" x 24" x 29" (610mm x 610mm x 740mm)

Harmonized Tariff Schedule (HTS) number 8421.29.15

 

Commodity Cleaner:

We will have the specifications of our commodity cleaner here soon.

Does the product qualify for NAFTA preference?

There are no issues or problems with exporting our equipment, it isn't weapons. NAFTA has to do with a manufacturer exporting it's goods. In this case scenario, you are transporting your asset from USA to wherever in the world you want it to go.

Is your product subject to any type of export controls?

No, there are zero "export controls" on our equipment. We also have never had any issues with another country receiving our equipment. We have hundreds of presses all over the world.

How much is domestic shipping?

Oil Press: Shipping to all 48 states is $300. Shipping to Alaska and Hawaii is $600.

Commodity Cleaner: Shipping to all 48 states is $500. Shipping to Alaska and Hawaii is $1000

Centrifuge Oil Cleaner: Shipping is automatically calculated when you purchase our centrifuge. Visit http://equipment.agoilpress.com/products/cnfg and fill in your information to get a quote.

 

Can i pick the equipment up from your shop to save on shipping?

Yes you can! If you live in the area, or are passing through, we will waive the shipping fees. Keep in mind, however, the size of the equipment. The M70 Oil Press and the Centrifuge can easily fit in the back of a truck, or even the backseat or trunk of a car. The Commodity Cleaner, however, is much bigger, and you may have difficulty even fitting it in a normal sized truck (although we are working on a new design that will be much smaller - stay tuned!)

 

Click here to download the Commodity Cleaner brochure for technical specifications.

 

How do I purchase parts for your equipment?

We have an online parts store, so getting the parts you need is quick and easy! Visit http://parts.agoilpress.com.

 

Note: You will need to login, as our parts store is only availabe to our customers. If you are a customer and do not yet have access to our store, call or email us with your information.

What can your Oil Press extract oil from?

You name it! For the most part, our oil press works with seeds, beans, and nuts. With most commodities, the nut can run through our press with the shell, but some commodities do need to be de-shelled. Visit our videos page above for a list of tested commodities that have successfully run through our OIl Press.

 

If the commodity you want to crush is not included on our list, you can test it out by mailing the commodity to us. Visit http://equipment.agoilpress.com/products/crush-test for more information on purchasing a Crush Test for your commodity!

 

How much oil can your oil press extract out of most crops?

The M-70 oil press will produce 50 to 70 gallons (190 to 260 Liters) of cold pressed oil per day running 24 hrs from oil seed crops and nuts. The press will process 700 to 1500 lbs (320 to 680 Kilograms) of oil seed or nuts per day providing 450 to 900 lbs (200 to 400 Kilograms) of high protein, high nutrition low fat press meal.

 

Soybeans typically contain 18% oil by volume. Because of the low oil content in soybeans, you will get 15 to 20 gallons (56 to 75 Liters) of oil and 600 to 800 lbs (270 to 360 Kilograms) of high protein press meal per day running 24 hours.

 

If you are seeking greater processing volumes, we simply line them up in a row, as many as needed, to produce your achievements. Much like an engine, which is better, one large piston/cylinder or several pistons/cylinders?

 

For most commodities, our oil press extracts about 85% - 95% of the oil in the seed, bean, nut, or whatever else. If you want specific numbers for how much oil is extracted out of your commodity, set up a crush test with us!

 

Do you warrenty your equipment?

Yes. All our equipment comes with a one year warranty against parts breakage. This does not include normal wear and tare, and there is no warranty for parts wearing due to dirt and debris being ran through our Oil Press.

 

The only parts on the oil press that will normall wear out are the screw, the nozzle, and the crush plate, all of which we have readily available upon request. You can also order extra parts when you purchase your oil press so you can replace them when they wear out without skipping a beat!

 

Click here to download our Oil Press Replacement Parts brochure.

Do you have a distributor in my area?

We call them dealers, but the answer is, it depends. Visit our dealers section above to see an interactive map with all of our dealers.

 

If we don't have a dealer in your area, don't worry! We ship our products around the world - and it's worth it, because our products are like no other on the market!

 

What temperature does your Oil Press run at?

Typical oil temperatures are 95F (35C) to 120F (48C). Certainly within "cold press" maximum requirements of 138F (59C) or less.

 

What is a VFD and why do I need it

A VFD is a "Variable Frequency Drive." Essentially, this is just a fancy way to bring power to the Oil Press.

 

What is this "fancy way" of bringing power to the Oil Press, you may ask? Well, we use a VFD because it regulates the power - meaning you can set the speed that the screw runs at using a controller. Also, it protects the Oil Press from being overpowered, which would destroy your Oil Press!

What is the difference between "VFD1" and "VFD2" ?

Essentially, what it boils down to is the environment you are using it in. The VFD2 Option is much more inexpensive than the VFD1 Option - and will opperate and function similiarly.

 

So - why choose the VFD1 Option? Because it's a lot tougher. The VFD2 Option will break instantly if it is exposed to dust, water, or if it's knocked around at all. The VFD1 Option will pretty much withstand anything you put it through.

 

Simply put, if you're running your press in a clean shop with a stable environment without much dust, use the VFD2 option. If you're on a farm exposed to cattle, rain, dust, dirt, and the risk of being knocked around, use the VFD1 Option.

 

Visit our webstore to find out more about the VFD1 and VFD2 Options

 

When I run my commodity through the press, is what comes out food grade quality?

Yes! Our oil press is made out of stainless steel components, and uses little to no heat and no chemicals (just a large, large amount of pressure).

 

This is only true, however, if what you are putting into the press is food grade. If you put a lot of dirty seeds through our oil press, you will in turn get dirty oil and dirty press meal. Also - keep in mind that if you are selling anything for human consumption, you will need the oil press set up in a factory kitchen, which has certain requirements. Check your local codes if you're interested for selling your oil or press meal for human consumption.

Do I need to roast or soak my commodity before putting it through your press?

No - our oil press works best with comoodity's raw and whole. In some cases you may need to de-shell the commodity, or, as with cotton seeds, de-lint them. The commodity may need to also be cleaned if a lot of chaff, sticks, or other things are mixed in with it - which our commodity cleaner will take care of.

Is it neccesary to let your oil stand after pressing, to seperate the water from the oil?

No, water does not come out with the oil. Water will remain in the press meal.

How often will I need to clean the oil press?

The only time you need to clean the press out is when you shut it down for longer than 30 minutes. With that said, if you are running your oil press 24 hours a day, 7 days a week, you will not need to clean your press ever (that is, until your nozzle, screw or crush plate wears out).